Frequently Asked Questions
We are always delighted to hear from you. Please get in touch via the contact us page on the website. Our Consumer Care team will respond to your message as soon as possible.
Please let us know so we can make it right. Please get in touch via the contact us page on the website. Our Consumer Care team will respond to your message as soon as possible.
Product Usage
Zarbee’s® Cough & Sore Throat syrups are registered as medical devices. Zarbee’s® Immune Support liquids are food supplements.
While all of our products are made with naturally sourced ingredients and are alcohol free, please consult your doctor if you or your child is taking medicine or is under a doctor's care for a medical condition.
Do not use these products if you or your child are allergic, intolerant or hypersensitive to any ingredient. If you or your child experience side effects, stop using the product and consult your doctor.
For all Zarbee’s® Cough & Sore Throat Syrups: Since no data on use in pregnancy and breastfeeding are available, its use is not recommended. If you are pregnant or breastfeeding, consult a doctor before use. For all Zarbee’s® Immune Support Syrups: Talk with your doctor before use if you are pregnant, nursing, taking medicine, or are under a doctor’s care for a medical condition.
Do not use if you are allergic to any of the ingredients.
Please also call our Consumer Care team on 0808 238 9999 and report this to us.
Zarbee’s® Children's Cough & Sore Throat syrup can be used from 2 years. Zarbee’s® Children's Immune Support liquids are suitable for children from 3 years.
Do not give your child honey until they're over 1 year old. Occasionally, honey contains bacteria that can produce toxins in a baby's intestines, leading to infant botulism, which is a very serious illness.
Zarbees contains honey & sources of carbohydrates so it is important that you continue to monitor & manage your condition as normal. If there are any concerns, contact your Doctor, dietician or other Healthcare Professional
Our Zarbee’s® Cough & Sore Throat syrups are gluten free.
Our Zarbee’s® Immune Support Liquids may contain gluten.
All our products are suitable for vegetarians.
Our products are not suitable for vegans
Zarbee’s® Immune Support - store out of reach of children in it's original package at room temperature.
Zarbee’s® Cough & Sore Throat Syrups - store out of reach of children in its original package in a cool, dry place.
Zarbee’s® Cough & Sore Throat Syrups
Zarbee’s® Adult Cough & Sore Throat Syrup and Zarbee’s® Children's Cough & Sore Throat Syrup is made with scientifically proven, naturally sourced pure honey, ivy leaf & glycerol to relieve any type of cough - dry or chesty - whilst soothing and protecting irritated throats.
Honey soothes & calms the urge to cough. Glycerol coats & lubricates to soothe & protect the throat. Ivy leaf extract hydrates & loosens mucus to help you clear it more easily.
If you do not notice appreciable results after a short period of treatment (7 days), contact your doctor, in any case do not use for more than 15 days.
If you are using Zarbee’s® Children's Cough & Sore Throat syrup: In children aged two years old, if symptoms persist and worsen after first two days of treatment, consult your doctor.
Adult Cough & Sore Throat Syrup: 12+ years take 10ml 3 times per day. Take preferably between meals.
Children's Cough & Sore Throat Syrup: 2-5 years take 5ml 2-3 times per day / 6-12 years take 10ml twice per day. Take preferably between meals.
Yes. Always follow appropriate dosing instructions and always read the label.
Zarbee’s® Immune Support Liquids
The Zarbee’s® Immune Support products have been designed to be used alongside or as a supplement to a normal diet, so there is no minimum or maximum time for use. The supplements should be used in accordance with the usage instructions. Food supplements should not be used as a subsititute for a varied, balanced diet and healthy lifestyle.
Our Zarbee’s® Immune Support supplements have been designed for use alongside your normal diet. However, if you take some medications it is important that you speak to your Doctor or Healthcare Professional before starting this supplement.
Zarbee’s® Children's Immune Support, Children's Multivits + Immune Support are designed to be taken during the day.
Zarbee's Adult Immune Support liquid is designed to be taken during the day. The Zarbee's Evening Immune Support liquid is designed to be taken in the evening at bedtime. Follow the correct dosage instructions.
It is important to maintain a varied and healthy diet and lifestyle. Food supplements should not be used as a subsititute for a balanced diet and taking some supplements at too high a level can be detrimental. If you have any concerns, speak to a healthcare professional.
Yes. Always follow appropriate dosing instructions.
Sustainability
Yes all of our packaging is recyclable. Please see the product carton for information on how to recycle.
The honey in our Cough syrups and Immune Support liquids is sourced in Europe. To ensure continued supply we source from a number of European countries.